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IE BUMPER

ID Center

 

 

We are committed to educating and supporting our customers, and one another.

In addition to our self-service options listed below, the ID Center is conveniently located on the first floor of  the FAC.  We offer several ID card services including ID card printing, replacements, and EID upgrades.  Also, the ID Center provides in-person IT help for services such as DUO, EID, and VPN.

 

UT EID upgrades allow access to online services and other university resources.  We issue proximity-enabled ID cards for eligible individuals, including students, faculty, staff, official visitors, and university affiliates.


 

The ID Center recommends using the request forms below to upgrade your EID and submit your ID Card photo online. Once your ID Card has been created, you will be notified to visit the ID Center in-person to pick it up.

If you are unable to use the online processes, you may visit the ID Center in-person, during business hours, to complete your EID upgrade, take your photo, and receive your ID Card. 

 


Hours of Operation

 In-Person      Mon – Fri         8 AM – 6 PM
***Wednesday before Thanksgiving we will only be open 8AM - 1PM
We will be closed Thursday and Friday for the Holiday***

Online       Mon – Fri        8 AM – 5 PM

***Wednesday before Thanksgiving we will only be open 8AM - 1PM

We will be closed Thursday and Friday for the Holiday ***

 

 

Contact Us   

Phone    512 - 475 - 9400

 Email    help@utexas.edu

  Online   Submit a Request

             In-Person  Flawn Academic Center

 

  

How Do I... 

 

  • Online EID Upgrade

    Before proceeding to the request an EID Upgrade, please visit the EID Self-Help Tools, "Upgrade my EID" to verify whether your EID is already upgraded.

    Available to:Faculty and Staff,Students
    Features

    You WILL NEED an upgraded UT EID to:

    You WILL NOT need an upgraded UT EID to:

    Cost

    Use of the Online EID Upgrade service is available at no cost to members of UT.

    Service Level Objectives

    Routine requests are typically addressed within two business days.  
    UT Service Desk staff may escalate requests as needed.

  • UT ID Card Online Photo Submission

    The UT ID Card’s online photo submission process enables UT Austin students, faculty, staff, retirees, and sponsored affiliates to upload a photo to be used for their first UT ID Card. 

    Available to:Faculty and Staff,Students
    Features
    The UT ID Card Online Photo Submission service allows anyone eligible for a UT ID Card to snap a selfie from their phone, tablet, or computer and upload that photo to be used for their first UT ID Card. The service uses single sign-on with the customer's EID and password so there's no app to download and additional credentials to maintain.
    Cost

    Use of the UT ID card online photo submission service is available at no cost to members of UT. The cost of the ID Card for students and replacement cards for all members of UT is $10. 

    Service Level Objectives

    Routine requests are typically addressed within two business days. Times will vary during rush, such of during NSS Orientation and the first week of classes.
    UT Service Desk staff may escalate requests as needed.

  • ID Services Request

    Please use the associated form for requesting ID services for your group or unit.

    Available to:Faculty and Staff,Students
    Features

    N/A

    Cost

    N/A

    Service Level Objectives

    N/A

  • How are we doing?

    Click the request button to submit feedback.

    Available to:Faculty and Staff,Students
    Features

    N/A

    Cost

    N/A

    Service Level Objectives

    N/A