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Upgrading a UT EID

Number of views : 2473
Article Number : KB0011333
Published on : 2020-03-23
Last modified : 2020-03-23 18:50:42
Knowledge Base : IT Public Self Help


In response to the ongoing concerns regarding COVID-19, ID Center staff are performing all UT EID upgrades using remote processes to limit face-to-face interactions and protect the health and safety of all members of the UT community. ID Center Staff will process remote video chat EID upgrades Monday through Friday between 9 am and 4 pm.


Students may request an EID upgrade by completing the Student Remote EID Upgrade form. An ID Center employee will process your request and then contact you to confirm a date and time to conduct a video chat to validate your identity.


Faculty and staff EID upgrade requests should be routed through their department's HR contact



Only certain individuals are able to upgrade their UT EID. These individuals include students, faculty, staff, retirees, and university affiliates. If we do not have enough information on file to verify your identity or you do not have a clear relationship with the university, you will not be eligible to upgrade your UT EID. 

NoteMost UT Austin students, faculty, and staff upgrade their UT EID as part of their orientation when they arrive at the university. 

You will need an upgraded UT EID to:

  • Register online for credit-by-exam tests.
  • View your grades online.
  • Access your W-2 online.
  • Conduct other university business online.

You do NOT need an upgraded UT EID to register for classes.


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