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  • 1-800 Number

    Request an 1-800 number to route callers to a department, college or organization's UT phone number.

    Available to:Faculty and Staff
    Features

    Toll-free numbers are available for departments, colleges and organizations for incoming calls.

    Cost

     

    Order charges apply.

    Call rates vary based on call origination, but do not exceed $0.09 per minute. Toll-free calls originating from pay phones incur an additional $0.55 fee per call.

    Service Level Objectives

    Routine requests are typically addressed within one business day.  
    UT Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  
     
    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu