Metric Name

Metric Definition

Criteria

Rationale for Metric

Project Delay

The project delay metric is captured based on Finish Date changes to the project

Count of number of changes to Finish Date

This gives a measure of our planning accuracy. 

Reason for Project Delay

We are using Project Challenges as a proxy for the Reason for Project delays

Cultural

This presents us with likely root causes for delay, and can inform future project plans and potential to launch systemic improvements

Financial

Prioritization

Procurement

Resource Constraints

Strategic

Supply Chain

Task completion outside of ITS

Task completion with ITS

Alignment

Primary ITS Principle that the aligns to

P1– Maximize efficiencies by sustaining and evolving existing services and reducing redundant services

P2- Invest wisely and appropriately in university-wide transformative technology change.

P3 – Reduce risks by anticipating adverse challenges in our IT environment.

P4 – Provide value by delivering exceptional services, using data, analytics, and stakeholder engagement as our guide.

P5 – The university’s mission and FAS values guide everything we do.

P6 – We provide employees with opportunities to learn and grow.

P7 – We improve the community experience by engaging campus and each other.

P8 – We value employee well-being through inclusion and work-life balance.

Shows connection ("golden thread") to our ITS Strategy. Shows patterns and diversity of principles embodied in our project portfolio.