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VoIP: Simultaneous Ring (SimRing)

Number of views : 1
Article Number : KB0014337
Published on : 2020-01-17
Last modified : 2020-05-06 21:51:14
Knowledge Base : IT Public Self Help

 

Simultaneous Ring is not a business feature (end customers utilizing this feature could be considered a basic user), but it allows an end customer to have the same phone number ring on multiple phones (up to 4 phones). This works particularly well for faculty with multiple offices that may need to answer both their offices numbers regardless of what building/office they’re working in. This is an alternative to a shared line on the phone, which would require business service. The biggest difference between the shared line and the simultaneous ring feature is that the end customer is not able to tell what line a call is coming in on, as they are with a shared line. This feature can be provisioned for Business or Basic services.

  • Please note: If any type of call forwarding is enabled, the simultaneous ring feature will be disabled.
  •  Numbers can not simring to each other because it causes a continuous loop.

 

 

 

 

 

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