This site requires JavaScript to be enabled
Welcome Guest|
Recent searches
IE BUMPER

UDC Governance

Number of views : 16
Article Number : KB0013390
Published on : 2020-02-14
Last modified : 2020-02-14 19:02:08
Knowledge Base : IT Public Self Help

Governance

Customer Advisory Board Charter

The University Data Center (UDC) Customer Advisory Board (CAB) is a standing IT governance subcommittee that provides the university with accountability and oversight of the University Data Center service.  The CAB:

  • Provides input on key operating issues, costs and rates, support for migration planning, anticipated impacts of usage policies on current and future customers, communication strategies, and other key issues that affect customers and stakeholders.
  • Helps ensure that customer needs are addressed in all decisions.
  • Monitors ongoing service delivery.
  • Provides input on new service offerings and future requirements.

 

Meetings

The CAB will formally meet twice a year following the 12th class day of each long semester and may be polled on topics of interest for feedback/perspective by the UDC Director as needed throughout the year.

 

Committee Members

The CAB is comprised of six campus representatives; the Chief Information Officer / Assistant Vice President; ITS Systems Director; University Data Center Director; and committee support staff.

Chair: Bob Gloyd

NAME ORGANIZATION
Trice Humpert Interim Assistant Vice President for Information Technology Services
John Lovelace Director, Data Centers & Office of Telecommunications Services
Michael Martell Assistant Director, Data Centers & Electronic Physical Security Systems
Tim Fackler College of Liberal Arts
Bob Gloyd Cockrell School of Engineering
Fred Gilmore University Libraries
Mark McFarland College of Natural Sciences
Roy Ruiz University Operations, TRECS
David Pavkovic Information Quest
Aaron Wilson Data Center Operations Manager

 

Meeting Minutes:

Thank You! Your feedback has been submitted.

Feedback