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Storage Infrastructure Degradation

Storage Infrastructure Degradation

RESOLVED: Storage controller reboot

A redundant controller in a storage array unexpectedly rebooted at 9:20PM. All related storage activity immediately failed over to the other controller in the array. No customer impact has been observed. The vendor has been engaged to determine the root cause and any required repairs.

Latest Update: 2017-09-14 11:52:02 - A workaround has been put in place and a fix is expected in the next firmware release.