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Voice Mail Degradation

Voice Mail Degradation

RESOLVED: Sporadic UT Voice Mail Errors

ITS has received several reports of an error message playing for callers forwarded to UT Voice Mail and for subscribers logging in. The recording says, "The page you have requested is temporarily unavailable. We apologize for any inconvenience caused." A support case has been opened with the vendor.

Latest Update: 2017-07-19 22:44:58 - Maintenance is completed, with both servers up and confirmed accepting calls. ITS will continue to monitor for error messages while the vendor continues to investigate the root cause.