RESOLVED: 'Trust and Accept' New Utexas Wi-Fi Certificate on Your Phones, Computers

Due to security risks, some technology vendors have recently started to phase out Symantec digital certificates utilized by the "utexas" Wi-Fi network. In order to keep the "utexas" network accessible, Information Technology Services (ITS) must change the certificate. Beginning at 7 a.m., Tuesday, Aug. 21, ITS will implement a new "utexas" Wi-Fi certificate. When you connect to "utexas," your device will prompt you to "Trust/Accept" the new certificate. Once you click on "Trust/Accept," you will be connected to Wi-Fi and no additional action will be necessary. We appreciate your patience, and if you have any questions or encounter issues, please contact the UT Service Desk by phone: 512-475-9400 or email: help@its.utexas.edu. Self-help pages may be found at https://management.pna.utexas.edu/howto/

Latest Update: 2019-01-12 04:02:23 - Very few problems have been reported. The number of wireless devices connecting the first several days of the semester is as expected. This alerts is being resolved with no further updates. If you experience problems, please contact the Service Desk (512-475-9400, help@its.utexas.edu).