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ID Center

 

 

 

The ID Center, located on the first floor of the Flawn Academic Center (FAC), provides proximity-enabled ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.

 

 

 

We are committed to educating and supporting our customers, and one another.   

 

  

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How Can We Help?

   

Get a new ID

  

Upgrade EID

 

Report a lost ID

 

Find solutions to frequently asked questions by using the search bar (upper right-hand corner).

   

Learn more about who we are by visiting our website

  

 

 

 

 

Contact Us

  

In Person: ID Center front desk in the Flawn Academic Center

 

Emailhelp@utexas.edu or create a service request

 

Phone: 512-475-9400

 

 

 

 

 

Our Hours

   

Monday - Friday | 8 AM - 6 PM

Closed on weekends.

 

 

The UT ID Center observes all University Holidays.

 

 

 

 

 

UT ID Center Policies

 

UT Electronic ID Agreement 

 

University Identification Card Policy

  

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  • Sponsor ID Card Recipient

    Sponsoring departments may request a UT ID card for university affiliates. The request must be included in the assignment in HRMS and the sponsor must agree to cover the costs of the card.

    Request Requirements: Include a brief description for the purpose of the request, the name and EID (if available) of the person for whom the request is created, and the account number that should be used.

    If you need assistance with creating a position with UT ID card privileges, please visit the HRMS Support web page.

    Available to:Students,Faculty and Staff,Guest
    Features
    • Proof of identity on Campus
    • Building access
    • UTprint eligible
    • Make purchases on and off campus with Bevo Bucks
    • Free Capitol Metro bus service
    • EID Upgrades provide online access to credit-by-exam tests, grades, W-2s, payroll sites, and compliance training
    • Students can manage financial aid
    Cost

    $10 per Sponsored ID card.

    Service Level Objectives

    Routine requests are typically addressed within one business day.  
    UT Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu