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ID Center


The ID Center, located on the first floor of the Flawn Academic Center (FAC), provides proximity-enabled ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services. 


 We are committed to educating and supporting our customers, and one another.       


How Do I...


Get a UT ID

Upgrade my UT EID

Pay for my UT ID Card

Replace my lost ID Card

Use my ID Card on the CapMetro bus system

Get access to a specific building or door 

Cost for UT ID card

Contact Us


In Person:

Front desk in the Flawn Academic Center 

(M - F / 8 AM - 6 PM)


Email or create a service request


512 - 475 - 9400 (M - F / 8 AM - 5 PM)


For assistance with Summer Camps and Mobile ID Center events please visit our website


Visit our website for more information at!

  • Sponsor ID Card Recipient

    Sponsoring departments may request a UT ID card for university affiliates. The request must be included in the assignment in HRMS and the sponsor must agree to cover the costs of the card.

    Request Requirements: Include a brief description for the purpose of the request, the name and EID (if available) of the person for whom the request is created, and the account number that should be used.

    If you need assistance with creating a position with UT ID card privileges, please visit the HRMS Support web page.

    Available to:Students,Faculty and Staff,Guest
    • Proof of identity on Campus
    • Building access
    • UTprint eligible
    • Make purchases on and off campus with Bevo Bucks
    • Free Capitol Metro bus service
    • EID Upgrades provide online access to credit-by-exam tests, grades, W-2s, payroll sites, and compliance training
    • Students can manage financial aid

    New Card Costs

    • Students - $10 for INITIAL card and each additional card after that.
    • Employees - $0 for INITIAL card. $10 for replacement of lost or damaged card.
    • University Affiliates - $10 billed to the department via Interdepartmental Transfer (IDT).
    • UTemps - $0 for INITIAL card; for subsequent assignments $10 billed to department via Inter Departmental Transfer (IDT). This card is optional and a request must be finalized in HRMS (Human Resources Management System).

    Replacement Card Costs

    There is a $10 charge for cards replaced for the following reasons:

    • Lost or stolen card
    • Any other reason not covered on this page
    Service Level Objectives

    Routine requests are typically addressed within one business day.  
    Service Desk staff may escalate requests as needed.
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

    Service Desk    
    Create a Ticket
    Direct Email