ID Center
The ID Center, located on the first floor of the Flawn Academic Center (FAC), provides proximity-enabled ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.
We are committed to educating and supporting our customers, and one another.
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How Can We Help?
Find solutions to frequently asked questions by using the search bar (upper right-hand corner).
Learn more about who we are by visiting our website!
Contact Us
In Person: ID Center front desk in the Flawn Academic Center
Email: help@utexas.edu or create a service request
Phone: 512-475-9400
Our Hours
Monday - Friday | 8 AM - 6 PM
Closed on weekends.
The UT ID Center observes all University Holidays.
UT ID Center Policies
University Identification Card Policy
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Sponsoring departments may request a UT ID card for university affiliates. The request must be included in the assignment in HRMS and the sponsor must agree to cover the costs of the card.
Request Requirements: Include a brief description for the purpose of the request, the name and EID (if available) of the person for whom the request is created, and the account number that should be used.
If you need assistance with creating a position with UT ID card privileges, please visit the HRMS Support web page.
- Proof of identity on Campus
- Building access
- UTprint eligible
- Make purchases on and off campus with Bevo Bucks
- Free Capitol Metro bus service
- EID Upgrades provide online access to credit-by-exam tests, grades, W-2s, payroll sites, and compliance training
- Students can manage financial aid
$10 per Sponsored ID card.
Routine requests are typically addressed within one business day.
UT Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UT Service Desk
512-475-9400
Create a Ticket
Direct Email help@its.utexas.edu