ID Center
We are committed to educating and supporting our customers, and one another.
The ID Center, provides proximity-enabled ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.
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COVID-19 Operations
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Hours of Operation On-site Mon - Fri 9 AM – 4 PM |
Contact Us Phone 512 - 475 - 9400 Email help@utexas.edu Online Submit a Request On-site Flawn Academic Center |
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How Do I... |
Please use the associated form for Remote EID Upgrade requests.
To verify whether your EID has already been upgraded, visit the EID Self-Help Tools and select “Upgrade my EID”.
You WILL NEED an upgraded UT EID to:
- Register online for credit-by-exam tests
- View your grades online
- Access your tax forms online
- Update banking information online
- Make Payments on the What I Owe page
- Use Financial Aid to pay tuition or housing costs
You WILL NOT need an upgraded UT EID to:
- Register for classes
- Access Financial Aid Notification (FAN) to accept or decline an award
Use of the remote EID Upgrade service is available at no cost to members of UT.
UT Service Desk staff may escalate requests as needed.
The UT ID Card’s online photo submission process enables UT Austin students, faculty, staff, retirees, and sponsored affiliates to upload a photo to be used for their UT ID Card.
Use of the online photo submission service is available at no cost to members of UT.
Routine requests are typically addressed within two business days.
UT Service Desk staff may escalate requests as needed.