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ID Center

We are committed to educating and supporting our customers, and one another.

The ID Center, provides proximity-enabled ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.

Hours of Operation

On-site      Mon Wed Fri   9 AM – 1 PM

Online       Mon – Fri        8 AM – 5 PM


Contact Us   

Phone    512 - 475 - 9400


Online   Submit a Request

On-site  Room 30 in the Flawn Academic Center


How Do I... 

Visit our ID Center website  for more information!




  • Remote EID Upgrade Request

    Please use the associated form for Remote EID Upgrade requests.

    To verify whether your EID has already been upgraded, visit the EID Self-Help Tools and select “Upgrade my EID”.

    Available to:Faculty and Staff,Students
    You WILL need an upgraded UT EID to:
    • Register online for credit-by-exam tests
    • View your grades online
    • Access your tax forms online
    • Update banking information online
    • Access applications that require the use of two-factor authentication (Duo), including:
      • Workday
      • Office 365
      • Docusign
    You WILL NOT need an upgraded UT EID to:


    Service Level Objectives
    Routine requests are typically addressed within two business days.  
    UT Service Desk staff may escalate requests as needed.
  • How are we doing?

    Click the request button to submit feedback.

    Available to:Faculty and Staff,Students




    Service Level Objectives