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Cabling and Wiring

ITS installs and repairs copper and optical fiber communications cabling for university owned or leased facilities in greater Austin (used for data/Ethernet, voice, CATV, security, other).  Inter-building and inter-campus connectivity is also part of this service.  Department TSCs (Technical Support Coordinators) will generally make requests for copper and fiber cables after working with ITS Networking (if you need network assistance for switches and Wireless Access Points see Department Networks to request service).

 

For trouble associated with Cabling, email Cabling & Construction at its-cabling-construction@utlists.utexas.edu.

 

Per Network Operations Manual 6.9.3.2 Building Cable Pathways:

Media cabling through building pathways shall only be installed or modified by ITS Networking and approved contractors. Contractors must be vetted and approved by ITS Networking, follow university building codes and standards, and adhere to ITS Networking’s inspections. ITS Networking may approve Unit staff to install specialized media with proper training and post-installation inspections.

 

Rearranging your office space? It might be necessary to move your cabling.

 

Backlog

The current data/voice copper cabling backlog is four (4) weeks; this includes two (2) weeks for Environmental Health and Safety sampling if required. We apologize for the delays. Should you need the work completed sooner, overtime is an option. For questions or an estimate for overtime, please contact the Inside Plant Cabling Shop directly at (512) 475-7092 for data/voice workorder scheduling, or the Outside Plant Shop at (512) 471-1550 for fiber installations and scheduling.  Or email Cabling & Construction at its-cabling-construction@utlists.utexas.edu.

  • Copper and Fiber Cabling and Wiring

    ITS runs Ethernet and fiber-optic data cables for data, voice, or video for offices, labs, and other facilities at the main UT campus and at the PRC. The physical-layer infrastructure for the university's networking services, departmental networks, underground copper cable plant, and microwave radio links to other university sites in Austin are also part of this service.

    Per Network Operations Manual 6.9.3.2 Building Cable Pathways:

     Media cabling through building pathways shall only be installed or modified by ITS Networking and approved contractors. Contractors must be vetted and approved by ITS Networking, follow university building codes and standards, and adhere to ITS Networking’s inspections. ITS Networking may approve Unit staff to install specialized media with proper training and post-installation inspections.

    Data Cabling/Wiring Service Request:

    MS Word Document

    PDF

    To complete, follow the instructions on the forms. 

    Please email completed service requests to: nt@its.utexas.edu. Completed requests may also be sent via Mail or Fax to:

    ITS Business Office
    SER 321, Campus Mail: C3800
    Fax: 512-471-8883

    Available to:Faculty and Staff
    Features
    • Available for all buildings on the main campus as well as PRC
    • Cable types include Ethernet (CAT 5E) and fiber optic
    • New Ethernet and fiber systems are wired to current TIA/EIA standards
    Service Level Objectives

    Routine requests are typically addressed within one business day.  
    UT Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu