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  • TRAC

    If your accounts do not appear in the TRAC system you can contact the UT Service Desk.

    Available to:Faculty and Staff
    Features
    • TRAC Home
    • Group List
    • New Group
    • User Lookup and Transfer
    • Sponsor Lookup
    • Roadmap and Releases
    • Departmental Resource Page
    • Help
    Cost

    No cost.

    Service Level Objectives

    Routine requests are typically addressed within one business day.  
    UT Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu