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Campus Cable TV

Cable Television (CATV) for UT Austin Main Campus (not residential halls cable system) will be discontinued effective August 31, 2022.

Customers who wish to subscribe to the UH&D/Apogee IPTV service will be required to sign a Memorandum of Understanding (MOU) with University Housing & Dining and agree to VT7 authorization on the account they provide to UH&D for the service charges. Please contact the University Housing and Dining Help Desk for MOU assistance. More information can be found in the What’s Changing with Campus CATV knowledge base article.  Instructions for setting up Apogee can be found in the Getting Started with Apogee Stream2 knowledge base article.

If you have questions, please contact us:  video@its.utexas.edu or 512-471-9238.

 

Features

 

More information:

The Campus CATV system, installed in the late 1980s, was the primary method to deliver live television to campus.  Since then, alternate reliable methods of delivering local programming have proliferated.  The CATV system has been operated by a service center that will be retired on August 31, 2022, which required thoughtful decisions regarding current CATV subscribers.  An Information Technology Leadership Council (ITLC) group met to review usage (~300 active televisions) and recommend alternatives. The ITLC group recommended any units still requiring live television obtain the service from University Housing and Dining (UH&D) through its IPTV streaming contract with Apogee (Apogee Stream2), which has the same channel lineup as the Campus CATV. 

 

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Campus Cable TV Self Help
  • Campus Cable TV

    ITS is discontinuing Campus Cable Television (CATV) services effective August 31, 2022 at 8am, and recommends all CATV customers transition to IPTV Streaming.

    Available to:Faculty and Staff
    Features

    Customers who wish to subscribe to the UH&D/Apogee IPTV service will be required to sign a Memorandum of Understanding (MOU) with University Housing & Dining and agree to VT7 authorization on the account they provide to UH&D for the service charges. Please contact the University Housing and Dining Help Desk for MOU assistance.

    More information can be found in the What’s Changing with Campus CATV knowledge base article.  Instructions for setting up Apogee can be found in the Getting Started with Apogee Stream2 knowledge base article. 

    Cost

    Monthly service pricing for ApogeeStream2 is still being finalized and will be published as soon as it is available.

    Service Level Objectives

    Responses to routine requests will occur in most cases within 8 hours. 

     
    Technical Support
    Technical support is available during regular working hours:
    Monday - Friday 7:30am - 4:00pm  

    UT CATV Service   
    512-471-9238

    Direct Email video@its.utexas.edu