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1-800 Number Service

1-800 Number Service

Toll-free numbers are available for departments, colleges and organizations for incoming calls.

 

1-800 Number Service Self Help
Getting Started
Calling Options for Long Distance Service
Getting Directory Assistance
Improper Use of Long Distance Services
Making Long Distance Calls Using Your Long Distance Authorization Code
Ordering Long Distance Service
Toll Fraud Bulletin
Service Management
Long Distance Services - Additional Help
Making Calls Using CenturyLink Calling Cards
Making Long Distance Calls Using a Personal Calling Card
  • 1-800 Number

    Request an 1-800 number to route callers to a department, college or organization's UT phone number.

    Available to:Faculty and Staff
    Features

    Toll-free numbers are available for departments, colleges and organizations for incoming calls.

    Cost

     

    Order charges apply.

    Call rates vary based on call origination, but do not exceed $0.09 per minute. Toll-free calls originating from pay phones incur an additional $0.55 fee per call.

    Service Level Objectives

    Routine requests are typically addressed within one business day.  
    UT Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  
     
    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu