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1-800 Number Service

Toll-free numbers are available for departments, colleges and organizations for incoming calls.

To request, change or cancel service, submit data filled form to nt@its.utexas.edu.

  • 1-800 Number

    Request an 1-800 number to route callers to a department, college or organization's UT phone number.

    Available to:Faculty and Staff
    Features

    Toll-free numbers are available for departments, colleges and organizations for incoming calls.

    Cost

     

    Call rates vary based on call origination, but do not exceed $0.09 per minute. Toll-free calls originating from pay phones incur an additional $0.55 fee per call.

    Service Level Objectives

    Routine requests to the ITS Service Desk receive a response within 8 business hours, and are typically resolved within 1-2 business days.  Service Desk staff may escalate requests as needed.
     
    Technical Support

    Technical support is available Monday - Friday, from 8:00am to 5:00pm (excluding university holidays).

     
    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu