1-800 Number Service
Toll-free numbers are available for departments, colleges and organizations for incoming calls.
To request, change or cancel service, submit data filled form to nt@its.utexas.edu.
Request an 1-800 number to route callers to a department, college or organization's UT phone number.
Toll-free numbers are available for departments, colleges and organizations for incoming calls.
Call rates vary based on call origination, but do not exceed $0.09 per minute. Toll-free calls originating from pay phones incur an additional $0.55 fee per call.
Routine requests to the ITS Service Desk receive a response within 8 business hours, and are typically resolved within 1-2 business days. Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available Monday - Friday, from 8:00am to 5:00pm (excluding university holidays).
UT Service Desk
512-475-9400
Create a Ticket
Direct Email help@its.utexas.edu