IT@UT
The IT@UT website connects The University of Texas at Austin community to centralized and departmental Information Technology (IT) resources and services. IT@UT provides service listings; resources for students, faculty, and staff; information about service interruptions; and updates on IT efforts and changes.
IT@UT Self Help
Getting Started
Service Management
IT@UT
Add, update, or remove content on the IT@UT site.
Available to:Faculty and Staff
Features
- Provides a centralized list of IT service information
- Targets students, faculty, staff, and IT staff audiences
- Includes search results from multiple IT service websites, including UT ServiceNow, the Information Security Office (ISO) website, and departmental IT sites
Cost
No cost.
Service Level Objectives
Routine requests are typically addressed within one business day.
UT Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UT Service Desk
512-475-9400
Create a Ticket
Direct Email help@its.utexas.edu