Application Lifecycle Management
Jira is a cloud-based software product that helps teams plan, assign, track, report, and manage work. This includes functionality specifically designed to support software development and project management, including agile methodologies. Jira is highly customizable and can be tailored to fit a wide variety of tracking and reporting needs.
Jira Cloud subscriptions are available through Jira’s vendor, Atlassian. UT does not provide Jira service or product support. However, the ITS Atlassian Cloud Access team can offer input on Atlassian Cloud offerings, integration with university authentication, and setup. See Getting Started with Atlassian Access.
- Issue and task tracking, including agile methodologies
- Custom workflows
- Advanced reporting options - by issue, user and project
This service is available for a fee. See Getting Started with Atlassian Access.
See Atlassian's tiered offerings, https://confluence.atlassian.com/cloud/cloud-uptime-guarantees-and-slas-979415716.html