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Workload Automation (Stonebranch)

Workload Automation (Stonebranch)

Enterprise Orchestration will provide a Workload Automation solution to deliver business-originated job scheduling.

It provides the ability to automate, coordinate, and manage a series of complex tasks across multiple systems and services.

Learn more at the Documentation

Workload Automation (Stonebranch) Self Help
  • Request Workload Automation (Stonebranch)

    Workload Automation offers process and task automation, as well as enterprise job scheduling through a centralized service (Stonebranch).

    Available to:Faculty and Staff
    Features
    • Web console access for users
    • Task and workflow automation
    • Task and workflow migration
    • Job monitoring and reporting
    • Unmanaged file transfers
    • Universal Data Mover for on premise managed file transfer
    Cost

    This service is currently a common good Service. No Cost.

    Service Level Objectives

    Routine requests are typically addressed within one business day.  

    UT Service Desk staff may escalate requests as needed.

    Guaranteed Service Availability

    Guaranteed service availability defines the percentage of time this offering is guaranteed to be in available for this environment, with the exception of scheduled maintenance, and within service availability hours.

    Service availability hours:

    Underpinning Services

    Uptime %

    TED (Texas Enterprise Directory)

    99.90%

    Virtual Machine (VM)

    99.75%

    Storage - Tier 1

    99.98%

    UTnet - Campus Core Network

    99.98%

    DNS - Resolver

    99.98%

    Load Balancing - Using F5s

    99.98%

    Primary Data Center Network Row (UDC-C)

    99.98%

    Physical Data Center Facilities (UDC-C)

    99.99%

    Active Directory

    99.98%

    Database: Oracle

    100.00%

    Grand Total

    99.511%

    How the uptime % was calculated

     

     

     

     

     

     

     

    Provider %

    Category

     

    Uptime %

     

    Standalone

     

    99.990%

     

    Qualitative Factors

     

    99.800%

     

    Underpinning Services

     

    99.511%

     

     

    Provider Uptime %:

    99.302%

     

    Technical Support

    Technical support is available during normal business hours:

    M-F 8:00 a.m. - 5:00 p.m.  

    Direct Email: stonebranch-requests@its.utexas.edu

     

    UT Service Desk    

    512-475-9400

     

  • Provisioning Request

    Stonebranch: New Provisioning Request

    If your group/team/department does not already have or needs a new custom space (Business Service) in Stonebranch.

    Available to:Faculty and Staff
    Features
    • Web console access for users
    • Task and workflow automation
    • Task and workflow migration
    • Job monitoring and reporting
    • Unmanaged file transfers
    • Universal Data Mover for on premise managed file transfer
    Cost

    This service is currently a common good Service. No Cost.

    Service Level Objectives

    Routine requests are typically addressed within one business day.  

    UT Service Desk staff may escalate requests as needed.

    Guaranteed Service Availability

    Guaranteed service availability defines the percentage of time this offering is guaranteed to be in available for this environment, with the exception of scheduled maintenance, and within service availability hours.

    Service availability hours:

    Underpinning Services

    Uptime %

    TED (Texas Enterprise Directory)

    99.90%

    Virtual Machine (VM)

    99.75%

    Storage - Tier 1

    99.98%

    UTnet - Campus Core Network

    99.98%

    DNS - Resolver

    99.98%

    Load Balancing - Using F5s

    99.98%

    Primary Data Center Network Row (UDC-C)

    99.98%

    Physical Data Center Facilities (UDC-C)

    99.99%

    Active Directory

    99.98%

    Database: Oracle

    100.00%

    Grand Total

    99.511%

    How the uptime % was calculated

     

     

     

     

     

     

     

    Provider %

    Category

     

    Uptime %

     

    Standalone

     

    99.990%

     

    Qualitative Factors

     

    99.800%

     

    Underpinning Services

     

    99.511%

     

     

    Provider Uptime %:

    99.302%

     

    Technical Support

    Technical support is available during normal business hours:

    M-F 8:00 a.m. - 5:00 p.m.  

    Direct Email: stonebranch-requests@its.utexas.edu

     

    UT Service Desk    

    512-475-9400