Workload Automation (Stonebranch)
Enterprise Orchestration will provide a Workload Automation solution to deliver business-originated job scheduling.
It provides the ability to automate, coordinate, and manage a series of complex tasks across multiple systems and services.
Learn more at the Documentation
Workload Automation offers process and task automation, as well as enterprise job scheduling through a centralized service (Stonebranch).
- Web console access for users
- Task and workflow automation
- Task and workflow migration
- Job monitoring and reporting
- Unmanaged file transfers
- Universal Data Mover for on premise managed file transfer
This service is currently a common good Service. No Cost.
Routine requests are typically addressed within one business day.
UT Service Desk staff may escalate requests as needed.
Guaranteed Service Availability
Guaranteed service availability defines the percentage of time this offering is guaranteed to be in available for this environment, with the exception of scheduled maintenance, and within service availability hours.
Service availability hours:
|
Underpinning Services |
Uptime % |
|
TED (Texas Enterprise Directory) |
99.90% |
|
Virtual Machine (VM) |
99.75% |
|
Storage - Tier 1 |
99.98% |
|
UTnet - Campus Core Network |
99.98% |
|
DNS - Resolver |
99.98% |
|
Load Balancing - Using F5s |
99.98% |
|
Primary Data Center Network Row (UDC-C) |
99.98% |
|
Physical Data Center Facilities (UDC-C) |
99.99% |
|
Active Directory |
99.98% |
|
Database: Oracle |
100.00% |
|
Grand Total |
99.511% |
|
How the uptime % was calculated |
|
|
|
|
|
|
|
|
|
Provider % |
Category |
|
Uptime % |
|
|
Standalone |
|
99.990% |
|
|
Qualitative Factors |
|
99.800% |
|
|
Underpinning Services |
|
99.511% |
|
|
|
Provider Uptime %: |
99.302% |
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
Direct Email: stonebranch-requests@its.utexas.edu
UT Service Desk
512-475-9400
Stonebranch: New Provisioning Request
If your group/team/department does not already have or needs a new custom space (Business Service) in Stonebranch.
- Web console access for users
- Task and workflow automation
- Task and workflow migration
- Job monitoring and reporting
- Unmanaged file transfers
- Universal Data Mover for on premise managed file transfer
This service is currently a common good Service. No Cost.
Routine requests are typically addressed within one business day.
UT Service Desk staff may escalate requests as needed.
Guaranteed Service Availability
Guaranteed service availability defines the percentage of time this offering is guaranteed to be in available for this environment, with the exception of scheduled maintenance, and within service availability hours.
Service availability hours:
|
Underpinning Services |
Uptime % |
|
TED (Texas Enterprise Directory) |
99.90% |
|
Virtual Machine (VM) |
99.75% |
|
Storage - Tier 1 |
99.98% |
|
UTnet - Campus Core Network |
99.98% |
|
DNS - Resolver |
99.98% |
|
Load Balancing - Using F5s |
99.98% |
|
Primary Data Center Network Row (UDC-C) |
99.98% |
|
Physical Data Center Facilities (UDC-C) |
99.99% |
|
Active Directory |
99.98% |
|
Database: Oracle |
100.00% |
|
Grand Total |
99.511% |
|
How the uptime % was calculated |
|
|
|
|
|
|
|
|
|
Provider % |
Category |
|
Uptime % |
|
|
Standalone |
|
99.990% |
|
|
Qualitative Factors |
|
99.800% |
|
|
Underpinning Services |
|
99.511% |
|
|
|
Provider Uptime %: |
99.302% |
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
Direct Email: stonebranch-requests@its.utexas.edu
UT Service Desk
512-475-9400