Tech Support
Requests will be routed to the support groups associated to the following CSUs (College, Schools, Units):
- Athletics
- Charter School
- College of Education
- College of Engineering
- College of Fine Arts
- College of Natural Sciences
- College of Pharmacy
- Dean Of Students
- Department of Electrical Engineering
- Jackson School of Geosciences
- LAITS Computer Support
- Managed IT Support (MITS) Customers
- McCombs School of Business
- Office of the Senior Vice President and Chief Financial Officer
- University Health Services
- University Unions
Any other CSUs using this form will be routed to the UT Service Desk where your request will either be resolved, routed or referred.
Assistance with IT and computer related issues for colleges, schools and units.
No cost.
Routine requests are typically responded to within one business day.
UT Service Desk staff may escalate requests as needed.
UT Service Desk
512-475-9400
Create a Ticket
Direct Email help@its.utexas.edu
Departmental telephone support requests.
Requests will be routed to the support groups associated to the following CSUs (College, Schools, Units):
- Athletics
- Charter School
- College of Education
- College of Engineering
- College of Fine Arts
- College of Natural Sciences
- College of Pharmacy
- Dean Of Students
- Department of Electrical Engineering
- Jackson School of Geosciences
- LAITS Computer Support
- Managed IT Support (MITS) Customers
- McCombs School of Business
- Office of the Senior Vice President and Chief Financial Officer
- University Health Services
- University Unions
Any other CSUs using this form will be routed to the UT Service Desk where your request will either be resolved, routed or referred.
- Help with telephone issues.
- Move telephone
- Add new line
- Caller ID
- Voice mail
No cost.
Routine requests are typically addressed within one business day.
UT Service Desk staff may escalate requests as needed.
Technical Support
Technical support is available during normal business hours:
M-F 8:00 a.m. - 5:00 p.m.
UT Service Desk
512-475-9400
Create a Ticket
Direct Email help@its.utexas.edu