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Tech Support

  • College, School, Unit Tech Support

    Requests will be routed to the support groups associated to the following CSUs (College, Schools, Units):

    • Athletics
    • Academic Technology Support (ATS) Customers
    • Charter School
    • College of Education
    • College of Engineering
    • College of Fine Arts
    • College of Natural Sciences
    • College of Pharmacy
    • Dean Of Students
    • Department of Electrical Engineering
    • Jackson School of Geosciences
    • Managed IT Support (MITS) Customers
    • McCombs School of Business
    • Office of the Senior Vice President and Chief Financial Officer
    • University Health Services
    • University Unions

    Any other CSUs using this form will be routed to the UT Service Desk where your request will either be resolved, routed or referred.

     

    Available to:Faculty and Staff,Students
    Features

    Assistance with IT and computer related issues for colleges, schools and units.

    Cost

    No cost.

    Service Level Objectives

    Routine requests are typically responded to within one business day.  
    UT Service Desk staff may escalate requests as needed.

    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu