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ITS Admin

 

The Administrative Support group provides all of ITS with administrative support, mail and package delivery, and special event coordination.

 

We are committed to educating and supporting our customers, and one another.   

 

How Do I...

Request Travel and Training

Reserve or use an ITS Vehicle

Order business cards

Request new employee on boarding

Shipping and Receiving

Get help with Software Distribution and Sales (SDS)

View ITS Admin Support Wiki

Contact Us

EmailITSAdmin@austin.utexas.edu

In Person: Main location is FAC 29

Website: bit.ly/itsadminsupport

 

 

 

  • New Employee Onboarding

    Request equipment and accounts for new ITS employees.

    Available to:Faculty and Staff
    Features
    • New Hire Services
    • DPUser Accounts (mainframe)
    • Keys
    • UT Driver Accounts
    • Employee BACS access
    • Email accounts
    Cost

    Available to hiring managers in ITS at no cost. 

    Service Level Objectives

    Routine requests are typically addressed within one business day.  

    UT Service Desk staff may escalate requests as needed.

     

    Technical Support

    Technical support is available during normal business hours:

    M-F 8:00 a.m. - 5:00 p.m.  

     

    UT Service Desk    

    512-475-9400

    Create a Ticket

    Direct Email help@its.utexas.edu