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ITS Admin

 

The Administrative Support group provides all of ITS with administrative support, mail and package delivery, and special event coordination.

 

We are committed to educating and supporting our customers, and one another.   

 

How Do I...

 

Request Travel and Training

Reserve or use an ITS Vehicle

Order business cards

Request new employee on boarding

Shipping and Receiving

Open Records Request

Get help with Software Distribution and Sales (SDS)

View ITS Admin Support Wiki

Contact Us

   

In Person:

Main location is FAC 29

Student ITS locations:

COM, CRB, 3rd floor of FAC

Email

ITSAdmin@austin.utexas.edu

 

 

Visit our website for more information at bit.ly/itsadminsupport!

  • New Employee Onboarding

    Request equipment and accounts for new ITS/OTS/ISO employees.

    Available to:Faculty and Staff
    Features
    • New Hire Services
    • DPUser Accounts
    • Keys
    • UT Driver Accounts
    • Employee BACS access
    • Email accounts
    Cost

    Available to hiring managers in ITS/OTS/ISO at no cost. 

    Service Level Objectives

    Routine requests are typically addressed within one business day.  

    UT Service Desk staff may escalate requests as needed.

     

    Technical Support

    Technical support is available during normal business hours:

    M-F 8:00 a.m. - 5:00 p.m.  

     

    UT Service Desk    

    512-475-9400

    Create a Ticket

    Direct Email help@its.utexas.edu