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*DEFINE Internals

*DEFINE Internals comprises a set of modules and features used by *DEFINE application developers and users to manage electronic offices, provide authorization and routing, and configure *DEFINE documents and electronic offices.

 

For support for *DEFINE, FRMS, HRMS and other university financial administrative systems, visit the User Services home page .

 

  • *DEFINE Internals

    The DEFINE Internals/Enterprise Workflow service provides authorized administrators with applications to facilitate the creation and maintenance of electronic offices, including the configuration of authorizations and document routing within those offices. It provides the ERP infrastructure for the creation and maintenance of electronic document types, routing rules, electronic office security profiles, and the delegation of financial authority to an electronic office. Finally, it provides developers with shell programs to check authorizations and to create and route electronic documents, and with tools to present routing information on the web.

    Available to:Faculty and Staff
    Features
    • This application provides an infrastructure for storing and retrieving information about authorizations for commands inside the ERP.
    • The ERP Routing Utilities allow users to view the routing history and notes for *DEFINE documents.
    • Routing History is available via the stand-alone Routing History page and the Routing History widget.
    • Document notes can be viewed and updated via the stand-alone Document Notes pop-up
    • Electronic Office Management is the user’s interface to core infrastructure elements required to establish authorization and workflow for electronic documents.
    Cost

    *DEFINE Internals is provided at no cost.

    Service Level Objectives

    Availability: 99.98%

    Service description

    The DEFINE Internals/Enterprise Workflow service provides authorized administrators with applications to facilitate the creation and maintenance of electronic offices, including the configuration of authorizations and document routing within those offices. It provides the ERP infrastructure for the creation and maintenance of electronic document types, routing rules, electronic office security profiles, and the delegation of financial authority to an electronic office. Finally, it provides developers with shell programs to check authorizations and to create and route electronic documents, and with tools to present routing information on the web.

    Intended users

    The DEFINE Internals/Enterprise Workflow is intended for use primarily by staff. Key intended users for the service include application developers, electronic office managers and groups that provide support for electronic office managers and electronic document users.

    Supported computing environment

    The minimum client software requirements are:

    • mainframe terminal emulator (e.g. tn3270)

    For developers, minimum software requirements are:

    • Natural
    • webAgent or Python/Django (in PyPE) or Java

    Technical support

    Both Tier 1 and Tier 2 technical support is available during normal business hours. Routine requests are typically addressed within one business day.

    Tier 1

    For questions concerning Electronic Office setup, or specific questions concerning document routing or workflow, contact the Office of Accounting Help Desk at askUS@austin.utexas.edu, or by telephone at (512) 471-8802.

    Users can also call the UT Service Desk at (512) 475-9400. Developers can send an email to dehelp@utlists.utexas.edu.

    Tier 2

    Departmental support staff and the UT Service Desk may escalate issues to Tier 2.

    Maintenance

    ITS will notify customers about both scheduled and unscheduled maintenance using the Alerts and Outages page page of service availability and service delivery issues. Services may not be available during the maintenance periods.

    Scheduled maintenance occurs bi-weekly on Wednesdays between 5:00pm and 7:00pm as required. Maintenance may be scheduled at other days/times when required to coordinate with other developers. To the maximum extent possible, installation of service, application, and security updates will be performed during scheduled maintenance.

    Unscheduled maintenance tasks that require service downtime will be announced as soon as possible on the Alerts and Outages page.

    Change notification: ITS will notify customers using the Alerts and Outages page of service availability and service delivery issues for DEFINE Internals/Enterprise Workflow.

    Application developers and owners who depend upon the ERP Infrastructure service will receive additional updates from the DEFINE Internals/Enterprise Workflow group via the DEFINE developers list (defisc@utlists.utexas.edu) or TXEDGE (txedge@utlists.utexas.edu).

    User responsibilities

    Subscribers (users) of the service and identified owners/administrators agree to be aware of and adhere to the university's Acceptable Use Policy.

    DEFINE Internals/Enterprise Workflow subscribers agree to:

    • Recat modules when needed by core modules
    • Provide testing and feedback for requested enhancements
    • Keep the Office of Accounting Signature Desk notified of forthcoming changes
    • Provide documentation for their electronic documents and utilities
    • Provide us with any information needed to support their applications

    In addition to the items listed above, departmental IT support staff agrees to:

    • Notify the Office of Accounting Help Desk if experiencing any problems
    • Contact the Office of Accounting Help Desk if training is required

    Cost of Service

    *DEFINE Internals is provided as a common good service with no additional costs to departments or users.