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Windows Deployment Services

Windows Deployment Services

The Campus WDS service is intended for one-time or infrequent system imaging, such as the remediation of a compromised or inoperable system, or the deployment of a new computer to a faculty or staff user.

  • Windows Deployment Services

    Access to WDS is limited to an authorized Technical Support Contact (TSC) and/or IT support staff for a department or college. To be authorized, ITS must certify that a department's network meets the minimum requirements to participate in the service.

    Available to:Faculty and Staff
    Features
    • Deploys a Windows desktop or server operating system image over the campus network (see Available Windows Images for a list of operating systems)
    • Streamlines rebuilds, upgrades, and new computer deployment - systems may be ready for use in less than one hour when complimented with a systems management service
    • Compatible with a variety of hardware
    • For large scale deployments, a local WDS service may be needed
    Cost

    The WDS service is available at no cost to authorized staff.

    Service Level Objectives

    Routine requests are typically addressed within one business day.  
    UT Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

    UT Service Desk    
    512-475-9400
    Create a Ticket
    Direct Email help@its.utexas.edu