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EPSS Genetec Security Center Training

Number of views : 19
Article Number : KB0019249
Published on : 2024-06-12
Last modified : 2024-06-12 17:29:18
Knowledge Base : IT Public Self Help

Guided Genetec Access Management Training

To request a live training session via zoom please email  This training is a 30-45 minute training session via zoom that will inform you on how to assign access to area readers,  unlock/lock doors, set door schedules, and pull a report of employee ids who have access to your areas.  Supporting training documents below are:

The following training only applies to areas with these features.  

EPSS Genetec Video Monitoring Training

  • The GSC 5.11 Web Client Video Monitoring guide is the official guide to monitor cameras from the GSC web client. 
    •  Note:  Not all Genetec Administrators have the authority to monitor cameras.  In order to monitor cameras EPSS management approval or Unit approval will be needed by sending a request to

Other Information 

  • All Genetec Administrators (Access Control and Video Monitoring) email addresses will be added to for Genetec application notifications. 
  • When working remotely (not on campus) please be sure to VPN before accessing the Genetec applications.  VPN information can be found at Connecting to the UT VPN Service.  
  • If you run into any issues, have any questions, or need to update the list of users allowed to perform Access Management or Video Monitoring for an area/building, please email
  • Genetec Administrators and Building Managers may obtain a Genetec/Bacs Admin list at  


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