Service Catalog and Request Management Knowledge Base
Number of views :
6
Article Number :
KB0019189
Published on :
2024-01-09
Last modified :
2024-01-09 15:48:19
Knowledge Base :
IT Public Self Help
Welcome to the University's Service Catalog and Request Management Knowledge Base
The knowledge articles and content linked below are designed to:
- Introduce users to ITS Service Catalog and Request Management practices
- Provide information regarding finding and requesting catalog items, service overview pages, and related training
- Provide helpful links to ITS Service Catalog and Request Management resources.
Knowledge:
Process:
- Service Catalog Request Management Quick Reference Guide
- Service Overview Pages - Best Practices and Tutorial
- Finding and Requesting Service Catalog Items
- Icons Used for Service Catalog and Knowledge Articles
Training
Links
- ITS Service Management (Webpage)
- IT Service Catalog Management Standards & Guidelines
- ServiceNow IT Service Catalog
- IT Service Catalog Structure
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