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Manage Your UTmail Account

Number of views : 294
Article Number : KB0019037
Published on : 2022-05-24
Last modified : 2022-05-24 14:54:19
Knowledge Base : IT Public Self Help

 

 

Table of Contents

How Do I Change My UTmail Username or Display Name?

How Do I Change My UTmail Account Password?

How Do I Delete My UTmail Account?

 

 

How Do I Change My UTmail Username or Display Name?

For assistance a changing your UTmail username or display name, please see the instructions below:

Instructions to Change Your UTmail Username

1. Navigate to the UTmail Portal: https://get.utmail.utexas.edu/

 

2. Select 'Manage Account'.



3. Log in Using Your UT EID.



4.  Enter your UT EID and Password. Select, 'Sign In'.



5. Authenticate using Duo Multi-Factor Authentication. Select an authentication method:

  • Send Me a Push
  • Call Me
  • Enter a Passcode

 

6. After successfully authenticating, you will arrive at the account management portal.

  • Click on 'Rename UTmail Account'

 

7. Update the following account information:

  • Enter your desired email address in the field at the top of the page.
  • Check the box to agree to the terms of use.
  • Click 'Submit'
  • Note: This procedure can only be done once per day.

 

Instructions to Change Your UTmail Display Name

1. Navigate to the UTmail Portal: https://get.utmail.utexas.edu/

 

2. Select 'Manage Account'.



3. Log in Using Your UT EID.



4.  Enter your UT EID and Password. Select, 'Sign In'.



5. Authenticate using Duo Multi-Factor Authentication. Select an authentication method:

  • Send Me a Push
  • Call Me
  • Enter a Passcode

 

6. After successfully authenticating, you will arrive at the account management portal.

  • Click on 'Change UTmail Display Name'

 

7. Update your preferred first and last name, then choose 'Submit'.


 

 

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How Do I Change My UTmail Account Password?

For assistance changing your UTmail account password, please see the instructions below:

Instructions to Change Your UTmail Account Password

1. Navigate to the UTmail Portal: https://get.utmail.utexas.edu/

 

2. Select 'Manage Account'.



3. Log in Using Your UT EID.



4.  Enter your UT EID and Password. Select, 'Sign In'.



5. Authenticate using Duo Multi-Factor Authentication. Select an authentication method:

  • Send Me a Push
  • Call Me
  • Enter a Passcode

 

6. After successfully authenticating, you will arrive at the account management portal.

  • Click on 'Change UTmail Password'

 

7. Update the following account information:

  • Enter your new password in the field labeled 'Choose Password'.
  • Re-Enter your new password in the field labeled 'Confirm Password'.
  • Click 'Submit'

 

 

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How Do I Delete My UTmail Account?

If you would like to permanently delete your UTMail account, please contact the UT Service Desk at (512) 475-9400 or help@its.utexas.edu.

 

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