Getting Started With Apogee Stream2
What is Apogee Stream2?
The Apogee Stream2 service delivers a high-quality television (TV) experience on campus; including live streaming, local TV programming and many of the same kinds of programming that you find on pay TV services at home. It is available to residence of University Housing and Dinning and university departments only.
Is My Device Compatible with Apogee Stream2?
Apogee Stream2 is available for multiple platforms and device types.
For a full list of compatible devices, please visit: Stream2 Compatibility
For Department Use, Apple TVs Are Recommended for Stream2
The following guidelines are specific to setting Stream2 up on an Apple TV. Use of Stream2 requires a wired or Wi-Fi UT Network connection.
To open the app on the Apple's website or the Apple App Store, please visit: Apogee Stream2
1. Set up your Apple TV on the UT network.
2. Download the Apogee Stream2 app.
3. Enroll your device on the IOT Network.
4. The first time you launch the Stream2 app, you will be prompted to enroll the device via web browser. Follow the instructions:
a. Search for “Austin” to select the University of Texas at Austin option
b. When prompted, log in with UT EID, password and Duo verification
c. Click to agree to the End-User Video Agreement
d. Enter the activation code (displayed on your Apple TV) when prompted and press ‘Activate’
5. Once activated, the Stream2 app will load the home screen.
Note: For displays in public spaces, consider locking the Apple TV in single app mode so that only Stream2 is allowed to run.
What UT Network Connection is Required for Apogee Stream2?
The service is only available on a UT Wi-Fi or wired network connection. It is not available on other networks and may not be accessed across the VPN or tunneled to other networks.
For Wi-Fi on an Apple TV, use the “utexas-iot” network:
For assistance connecting to the UT IOT Network, please visit: Connecting to utexas-iot Wi-Fi
For general information about the UT IOT Network, please visit: About the utexas-iot Network
To visit the UT Network portal, please visit: UT Network Portal
For wired General Network ports:
Please visit: Wired General Network Ports
For department operated wired networks:
Contact your local technical support.
How Do Departments Obtain an Electronic ID for a Device?
A digital signage device is the ideal use case for utexas-iot Wi-Fi/wired network. Personal EIDs are not appropriate for department devices, so we recommend departments get a device Electronic Identification (EID) to register these MAC addresses for WPA2 keys. The procedure to obtain a device EID is included below.
The benefit of having a device EID is that you can share the EID password with other support staff to co-manage these WPA2 keys via the network portal (procedure to register WPA2 key is included below as well).
If you have more than 10 devices, the login limit may be increased for the device EID.
Procedure to Obtain a Device EID (departments only):
1. Generate a guest EID (https://idmanager.its.utexas.edu/eid_self_help/)
2. Open a ServiceNow ticket with IAM (Identity & Access Management) team (assignment group "ITS-Apps-ID Management") to request for "NWA entitlement". With that they must include:
a. Two technical contacts (Name, EID, email, phone) and Department contact (Name, EID, email, phone)
b. The purpose of the use case and how the device is managed/secured
3. Once IAM enables the NWA entitlement, it will have wireless access. IAM will typically request approval from the director of N&T (importance of use case and security) NOTE: be sure to use this EID to login to either the mainframe, AD, Shibboleth, or UTlogin at least once every 18 months in order for the EID to remain active, otherwise you will not be able to log into the network portal.
How Do I Obtain a WPA2 Key for my Device?
For assistance registering your devices on the UT Network portal, please follow the procedure below:
Register WPA2 key via network portal:
1. Go to the network portal https://network.utexas.edu
2. Log in with the device EID
3. Click the "Register Wireless Device" button
4. Enter your device's MAC address and a description, and click the "Register" button
5. Make note of the WPA2 key generated (will be unique for each device you register)