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UT VPN Client: Getting Started

Number of views : 107
Article Number : KB0018586
Published on : 2021-07-27
Last modified : 2021-07-27 20:00:53
Knowledge Base : IT Public Self Help



Table of Contents

What is the VPN?

Multi-Factor Authentication for VPN

How Do I Download the UT VPN Software?

Download Links to the UT VPN Software

How Do I Activate the UT VPN on my Device?





What is the VPN?

The UT VPN Client is a virtual private network that emulates being physically on campus and connected to the wired and wireless UT network.

Connecting to the VPN will enable your system to:

  • Receive critical system updates, including security patches
  • For windows computers, check-in with the licensing server for validation
  • Some applications, such as Austin Disk, require connection to the VPN while working remotely. If you're having trouble accessing applications, connecting to the VPN could help.
It is essential for those working remotely at least once per week and for a 2-hour window that you connect your University-owned systems to the Virtual Private Network (VPN) service.


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Multi-Factor Authentication for VPN

Connecting to the UT VPN Client requires DUO Multi-Factor Authentication.

You will need your chosen device handy to complete the registration process. If you have never used Duo Multi-Factor Authentication, please visit the article below for assistance.

For more information on Multi-Factor Authentication, please visit the FAQ article linked below:


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How Do I Download the UT VPN Software?


To download the UT VPN Client (AKA the Cisco AnyConnect Client) on your computer or mobile device, follow the instructions for your system below.


Download the Cisco AnyConnect Client for Mobile Devices

Download the free Cisco AnyConnect Secure Mobility Client app:

  • Users of iOS devices may download the app from the iTunes App Store.
  • Users of Android devices may download the app from Google Play.

Please be sure to keep the apps updated

Download the Cisco AnyConnect Client for MAC OS


1. Navigate to the website vpn.utexas.edu.

  • Enter your UT EID and EID Password.
  • Select the Login button


2. Authenticate using DUO Multi-Factor Authentication.


3. Click the download button to save the installation package.


4. Locate and open the download file.


5. The file will mount a disk image. Open this disk image and launch the file named "anyconnect-macosx-XXXXXX".


6. Click Continue on this "Welcome to the AnyConnect Secure Mobility Client Installer" screen. 


7. Click Continue on the software license agreement screen and then click Agree on the slide down dialog. 


8. Click Install to begin installation. 


9. Click Install to begin installation. Because Cisco AnyConnect Secure Mobility Client requires administrative privileges, enter your device's password to install.


10. You have successfully installed the Cisco AnyConnect Secure Mobility Client and it is now ready for use. 

  

11. To open the Cisco AnyConnect Secure Mobility Client, browse to your application folder and double click.


Download the Cisco AnyConnect Client for Windows

1. Navigate to the website vpn.utexas.edu.

  • Enter your UT EID and EID Password.
  • Select the Login button


2. Authenticate using DUO Multi-Factor Authentication.


3. Click the download button to save the installation package.


4. Locate and open the download install package.


5. Click Next on the "Welcome to the AnyConnect Secure Mobility Client Wizard" screen.


6. Agree to the software License Agreement and Click Next.


7. Click Install to begin installation.


8. NOTE: You must have elevated privileges to install Cisco AnyConnect Secure Mobility Client. When prompted, choose YES to proceed with installation.


9. You have successfully installed the Cisco AnyConnect Secure Mobility client and begin using it. Click FINISH to exit the Setup Wizard.


10. Launch the Cisco AnyConnect Secure Mobility Client from the Start Menu or a desktop shortcut.


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Download Links for the UT VPN Client

The links below allow users to download the latest approved Cisco AnyConnect Version 4.10 client. The software only works on the following operating systems:

  • Window 8.1 and higher
  • MacOS 10.14 and higher
  • Linux Red Hat 8 and 7 & Ubuntu 20.04, 18.04, and 16.04 (all x64)

For more information, read the Cisco AnyConnect V4.10 Release Notes

Only download and install this VPN client if you are running an older version of the Cisco AnyConnect Ver 4.10 client on your computer.

If you are not currently running Version 4.10, please see the following document.


Links


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How Do I Activate the UT VPN on my Computer?

To activate the UT VPN Client, follow the instructions below.


Launch VPN Using Cisco AnyConnect


1. Open the Cisco AnyConnect application.


2. Type 'vpn.utexas.edu' in the blank field. Select "Connect" to login.


2. Next, enter your EID and EID password.

  • In the Duo Passcode field type
    • 'push'
    • 'sms'
    • 'phone'
    • or click the lock in the Duo app to generate a passcode. 
  • Click OK.


3. Confirm the DUO authentication sent to your device. 


4. After authentication with DUO, the VPN session will begin.


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