UT VPN Client: Getting Started
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Multi-Factor Authentication for VPN How Do I Download the UT VPN Software? Download Links to the UT VPN Software How Do I Activate the UT VPN on my Device?
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January 2024 VPN Changes
The VPN login process will be changing due to changes with Duo Multi-Factor Authentication. This will require all VPN users to take some different steps to log into the service.
Timeline for Upcoming Changes:
On January 23, 2024, the login process to access the campus VPN service will have these changes:
• VPN users will be presented with browser-based EID login prompts
• VPN private group users will need to identify their groups as part of the VPN server hostname
• VPN start before login users will no longer need to initiate the service (will be on by default)
What to Expect with the VPN Login Change:
• VPN users will be redirected to a web browser for Enterprise Authentication prompt instead of the AnyConnect prompt when logging into the service. EID authentication and the Duo prompt will align with other Enterprise Authentication based services.
• SMS Passcode authentication will no longer be available. Users currently using this method will need to convert to an alternative method.
• Details of the VPN changes can be found on KB0019433.
What Is Changing for VPN login and When?
The login process for the campus VPN service will be changing to Enterprise Authentication on Jan 23, 2024.
Action Required
Users of VPN Private Groups (eg. logging in with <eid>@<group-name>) will need to modify the login path at the initial connection step to include their private group name instead of appending it to their EID/username in the EID authentication step.
What is the VPN?
The UT VPN Client is a virtual private network that emulates being physically on campus and connected to the wired and wireless UT network.
Connecting to the VPN will enable your system to:
- Receive critical system updates, including security patches
- For windows computers, check-in with the licensing server for validation
- Some applications, such as Austin Disk, require connection to the VPN while working remotely. If you're having trouble accessing applications, connecting to the VPN could help.
Multi-Factor Authentication for VPN
Connecting to the UT VPN Client requires DUO Multi-Factor Authentication.
You will need your chosen device handy to complete the registration process. If you have never used Duo Multi-Factor Authentication, please visit the article below for assistance.
For more information on Multi-Factor Authentication, please visit the FAQ article linked below:
How Do I Download the UT VPN Software?
To download the UT VPN Client (AKA the Cisco AnyConnect Client) on your computer or mobile device, follow the instructions for your system below.
Download the free Cisco AnyConnect Secure Mobility Client app:
- Users of iOS devices may download the app from the iTunes App Store.
- Users of Android devices may download the app from Google Play.
Please be sure to keep the apps updated
1. Navigate to the website vpn.utexas.edu.
- Enter your UT EID and EID Password.
- Select the Login button
2. Authenticate using DUO Multi-Factor Authentication.
3. Click the download button to save the installation package.
4. Locate and open the download file.
5. The file will mount a disk image. Open this disk image and launch the file named "anyconnect-macosx-XXXXXX".
6. Click Continue on this "Welcome to the AnyConnect Secure Mobility Client Installer" screen.
7. Click Continue on the software license agreement screen and then click Agree on the slide down dialog.
8. Click Install to begin installation.
9. Click Install to begin installation. Because Cisco AnyConnect Secure Mobility Client requires administrative privileges, enter your device's password to install.
10. You have successfully installed the Cisco AnyConnect Secure Mobility Client and it is now ready for use.
11. To open the Cisco AnyConnect Secure Mobility Client, browse to your application folder and double click.
1. Navigate to the website vpn.utexas.edu.
- Enter your UT EID and EID Password.
- Select the Login button
2. Authenticate using DUO Multi-Factor Authentication.
3. Click the download button to save the installation package.
4. Locate and open the download install package.
5. Click Next on the "Welcome to the AnyConnect Secure Mobility Client Wizard" screen.
6. Agree to the software License Agreement and Click Next.
7. Click Install to begin installation.
8. NOTE: You must have elevated privileges to install Cisco AnyConnect Secure Mobility Client. When prompted, choose YES to proceed with installation.
9. You have successfully installed the Cisco AnyConnect Secure Mobility client and begin using it. Click FINISH to exit the Setup Wizard.
10. Launch the Cisco AnyConnect Secure Mobility Client from the Start Menu or a desktop shortcut.
Download Links for the UT VPN Client
The links below allow users to download the latest approved Cisco AnyConnect Version 4.10 client. The software only works on the following operating systems:
- Window 8.1 and higher
- MacOS 10.14 and higher
- Linux Red Hat 8 and 7 & Ubuntu 20.04, 18.04, and 16.04 (all x64)
For more information, read the Cisco AnyConnect V4.10 Release Notes
Only download and install this VPN client if you are running an older version of the Cisco AnyConnect Ver 4.10 client on your computer.
If you are not currently running Version 4.10, please see the following document.
Links
- Windows (x86) Download Link
- Windows (ARM) Download Link
- Mac OS Download Link
- Note: When you get to the "Installation Type" section, only choose to install the 'VPN' and 'Diagnostics and Report Tool'. Uncheck all other modules, as they are not needed.
- Linux Download Link
How Do I Activate the UT VPN on my Computer?
To activate the UT VPN Client, follow the instructions below.
1. Open the Cisco AnyConnect application.
2. Type 'vpn.utexas.edu' in the blank field. Select "Connect" to login.
2. Next, enter your EID and EID password.
- In the Duo Passcode field type
- 'push'
- 'sms'
- 'phone'
- or click the lock in the Duo app to generate a passcode.
- Click OK.
3. Confirm the DUO authentication sent to your device.
4. After authentication with DUO, the VPN session will begin.