This site requires JavaScript to be enabled
Welcome|
Recent searches
IE BUMPER

Wi-Fi Network Certificate Change - May 22, 2024

Number of views : 183
Article Number : KB0018284
Published on : 2024-05-14
Last modified : 2024-05-14 15:06:30
Knowledge Base : IT Public Self Help

Table of Contents

What is Changing With the Wi-Fi Certificate?

How Do I Accept the New Certificate on my Device?

Has the Certificate Chain Been Updated?

How Do I Get Help?

 

 

What is Changing With the Wi-Fi Certificate?

Beginning May 22, 2024, users on campus will be prompted to trust and accept a new certificate when accessing wireless ('utexas' Wi-Fi) or wired General Networks from their phones, tablets, and computers. The previous certificate is expiring as an annual security measure.

Back To Top

 

 

 

How Do I Accept the New Certificate on my Device?

  • When connecting to the campus wireless ('utexas' Wi-Fi) or wired General Networks, your device will prompt you to “Trust/Accept” the new certificate.
  • Once you click on “Trust/Accept”, you will be connected to the network and no additional action will be necessary.
  • Please note that the university has several Wi-Fi networks. This certificate is for the utexas Wi-Fi network only. All university students, faculty and staff should use the utexas or utexas-iot Wi-Fi networks for all university-related business.
  • For those who may not be traveling to campus on a routine basis, you will need to “Trust/Accept” the new certificate on your first trip back to campus after May 22, 2024.

 

Based on data and feedback collected from early deployment at pilot sites, users may see the following on their devices when connecting to the campus wireless ('utexas' Wi-Fi) or wired General Networks after the certificate change.

 

macOS

Certificate Warning on macOS

 

iOS

Windows 10

Certificate Warning on Windows 10

 

Windows 11

 

Android

(No warning messages were presented by the Android devices used in testing.)

 

Back To Top

 

 

 

Has the Certificate Chain Been Updated?

The new and the old certificates have the same certificate chain. This allows devices that are configured to only trust 'DigiCert Global Root CA' to continue to work after the change.

Below is the certificate chain:

Back To Top

 

 

 

How Do I Get Help?

ITS provides several ways to get help with UT online services.

 

Back To Top

 

 

 

 

Thank You! Your feedback has been submitted.

Feedback