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Apple School Manager: Legacy Device Registration Process

Number of views : 5
Article Number : KB0018204
Published on : 2023-08-01
Last modified : 2023-08-01 13:29:48
Knowledge Base : IT Public Self Help

Apple School Manager: Legacy Device Registration Process


Registering legacy devices is a best effort process with variable results.  Each College, School and Unit must verify that every device submitted for registration was purchased from the Campus Computer Store.  Submitted lists are processed as one-off requests when resources to complete the requested procedure become available. 

Note: Only devices purchased from our Campus Computer Store after 2013 can be registered through this process.


  1. Create a spreadsheet or csv containing your departmental contact information and the list of serial numbers
  2. Verify the origin of each device by checking its UT purchase order for these names:
    • Hi-Ed Inc
    • Journey Ed Inc
    • Campus Computer Store 
  3. Email your completed list of verified devices to
  4. Device upload status will be tracked by Service Now ticket 

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