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Apple School Manager: Requesting Manual Device Registrations

Number of views : 17
Article Number : KB0018204
Published on : 2024-03-27
Last modified : 2024-03-27 20:32:59
Knowledge Base : IT Public Self Help

Apple School Manager: Requesting Manual Device Registrations

 

Manual registration of devices in Apple School Manager is a best effort process with variable results.  Each College, School and Unit must verify that each device submitted for registration was originally purchased from the Campus Computer Store.  Submitted device lists are processed as one-off requests when resources to complete the requested procedure become available. 

Note: Only devices purchased from our Campus Computer Store after 2013 can be registered through this process.

 

  1. Create a spreadsheet or csv containing your departmental contact information, the list of device serial numbers and their corresponding purchase order numbers
  2. Verify that each listed UT purchase order contains one of these names:
    • Hi-Ed Inc
    • Journey Ed Inc
    • Campus Computer Store 
  3. Email your completed list of verified devices to appleschoolmanager@utlists.utexas.edu
  4. Device upload status will be tracked by Service Now ticket 

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