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Pantheon Hosting Plans

Number of views : 72
Article Number : KB0017959
Published on : 2023-08-04
Last modified : 2023-08-04 16:05:15
Knowledge Base : IT Public Self Help

Pantheon Service Plans for Fiscal Year 2023-24 | September 1, 2023 - August 31, 2024

Service Plan Monthly Traffic Limits Annual Fee

25K visits 1

125K pages served 2

$ 300
Performance Small

25K visits 3

125K pages served

$ 1080
Performance Medium

50K visits

250K pages served

$ 1920
Performance Large

150K visits

750K pages served

$ 3900
Performance Extra Large

300K visits

1.5M pages served

$ 6480
Performance 2XL

600k visits

3M pages served

$ 9120

1. Pantheon defines “Visits” as: “Total amount of unique traffic (IP and user agent) to your site in a 24 hour period, excluding known bots and crawlers.”

2. Pantheon defines “Pages Served” as: “Total number of responses generated by WordPress or Drupal that are served to a visitor. This includes cached responses and non-HTML responses such as JSON.”

3. While the “Basic” and “Performance Small” plans appear the same in terms of monthly traffic limits, the Performance Small plan includes technical features intended for sites with higher performance needs, such as a higher number of PHP workers, the New Relic application performance monitoring tool, and Redis caching. For a full technical comparison of all site plans, please refer to

IMPORTANT: Overages and Plan Changes

Sites exceeding their monthly limits are subject to being upgraded to a higher level plan. Sites on the "Basic" plan may be upsized to the appropriate Performance-level plan after a single month of exceeding their traffic limit. Sites on "Performance" and higher plans include "Overage Protection," meaning that they will not be upsized until exceeding their traffic limit for two months. For more information, please refer to

Site hosting fees are prorated for the current fiscal year, and are charged via an Internal Direct Transfer (IDT) transaction at the time that a Pantheon sandbox is converted to a live site. Sites will be automatically renewed into the same service plan at the beginning of each fiscal year unless ITS is notified.

The selected service plan will remain in effect until either:

  • The site’s owner requests that ITS change the plan
  • Pantheon determines that the site is exceeding the monthly limit for the selected plan

In the case that the service plan is upsized for any reason, there will be an additional IDT to recover the prorated balance of the increased cost for the remainder of the fiscal year.

Site plans may be canceled in the middle of a fiscal year, but no reimbursements will be made, and monthly charges will not be prorated.

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