This site requires JavaScript to be enabled
Welcome Guest|
Recent searches

Office 365 for Students

Number of views : 60
Article Number : KB0017409
Published on : 2020-09-02
Last modified : 2020-09-02 14:56:04
Knowledge Base : IT Public Self Help

The University of Texas at Austin is expanding Office 365 service eligibility to current UT Austin students. Previously, current UT Austin students only had access to the Office 365 ProPlus (Office Suite), SharePoint, and OneDrive. We are adding the below services, some of which require creating an Exchange mailbox in order to be licensed. You are able to access all available Office 365 services by logging into the Office 365 Portal with your UT EID.

  1. Navigate to
  2. Click "Office 365 Portal" and authenticate using your UT EID and Duo


What Office 365 services are included?

  • Exchange Online (Plan 2)*
  • Forms (Plan 3)
  • Office 365 ProPlus
  • Office Online for Education
  • Planner*
  • Power Apps
  • Power Automate
  • Power BI Pro
  • Project for Office
  • SharePoint Plan 2 for EDU
  • Skype for Business Online (Plan 2)*
  • Stream
  • Sway
  • Teams*
  • To-Do (Plan 3)*
  • Whiteboard (Plan 3)
  • Yammer

*Requires creating an Exchange mailbox in order to be licensed for the service


How do I create an Exchange Online mailbox?

  1. Log in to the Office 365 Management web application with your EID. If you do not yet have a mailbox, you will be presented with the Create My Mailbox page. If a mailbox has already been created for you, you will see details about the mailbox
  2. Enter your desired display name in the Display name box
  3. Enter your desired email address in the Email address field
  4. Click Submit


If you have entered an email address which is already in use or is invalid, you will be presented with an opportunity to select another address. 

After a mailbox has been created, additional steps need to occur for full provisioning. That process may take up to one hour. You will receive an email at the official email address associated with your EID when provisioning has been completed.


What's the difference between UTmail and Exchange Online?

As a current UT student, you have the option to choose your student email and service environment. You can choose one email service, and supporting services, or use both.

   UTmail (G Suite) Exchange Online (Office 365) 
Key Features
  • Available for life. Available to all current and former students
  • G Suite
  • 60GB of email storage
  • email address
  • Only available to current students. Access revoked when no longer a current student
  • Additional Office 365 services
  • 100GB of email storage
  • email address, with the option to add an address after mailbox creation


How long do I have access to Office 365 services after graduating?

Former students are automatically unlicensed for Office 365 services as soon as they are considered a former student by the EID system. Former student affiliation is evaluated on the 12th class day of the next long semester after graduating.


How do I access my Office 365 Exchange Email?

You are able to either use the Outlook Web Application to access your email in the web or set up a desktop mail client.

Outlook Web Application:

  1. Navigate to
  2. Click "Outlook Web Application (OWA)" and authenticate using your UT EID and Duo

Desktop Email Client:

View client-specific instructions for setting up a desktop email client in our Getting Started knowledge article list


Where can I find support for an Office 365 service?

Office 365 @ UT is your one-stop shop for all things Office 365. Additionally, Microsoft has a wide range of product-specific support articles. If you are unable to create a mailbox, don't think your mailbox is working properly, or do not have the correct licenses, please contact the UT Service Desk at or by calling 512-475-9400 with any problems, questions, or concerns. 


Additional Resources

Permalink: utss/

Thank You! Your feedback has been submitted.