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Why can't I submit my assignment?

Number of views : 3
Article Number : KB0016852
Published on : 2020-07-20
Last modified : 2020-07-20 16:12:23
Knowledge Base : Canvas Knowledge Base

Question

Why can't I submit my assignment?

 

Answer

We have seen cases where some popular adblockers are interfering with file attachment/assignment submission.

 

When Canvas doesn't behave the way you expect it to, there are a few things you can do to troubleshoot:

  • Verify your browser is up-to-date (we recommend Chrome or Firefox)

  • Try submitting the assignment while in Incognito (Chrome) or Private Mode (Firefox)

  • Whitelist Canvas via the adblocker software

 

If you continue having issues despite trying these additional steps, please reach out to Canvas support.

 

 

 

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