How do I re-add global gauges to my homepage if I accidentally delete them?
It's easy to accidentally delete a gauge from your Fulfiller or Service Desk Homepage. You can use this page to reference the names of the global gauges and how to re-add them to your homepage.
To add a gauge:
From your homepage, click Add Content
In the popup, navigate to the report or gauge you would like to add (instructions for navigating to each gauge below)
Click Add Here to place the gauge on your homepage. Exit out of the popup.
Default Fulfiller Homepage Gauges:
Reports > Task > Global - My Work
My Groups Work - Assigned
Reports > Task > My Groups Work - Assigned
My Groups Work - Unassigned
Reports > Task > My Groups Work - Unssigned
My Groups Work - In Progress
Reports > Task > My Groups Work - In Progress
My Groups Work - Aged Tickets
Reports > Task SLA > My Groups Work - Aged Tickets
Default Service Desk Homepage Gauges:
Contacts Assigned to Me
Reports > Call > Contacts Assigned to Me
Reports > Call > Assigned Contacts
Reports > Call > Unassigned Contacts
Tickets Updated After Closure Last 60
Reports > Task >Tickets Updated After Closure Last 60