If you notice any of the following suspicious acts, it is possible that the security of your UT EID may be compromised:

• Your personal information, such as your e-mail address or phone number, has been changed without your knowledge.
• You are being charged for ITS services that you did not purchase or do not use.
• You receive an e-mail indicating a change to your UT EID, such as updating your password reset questions, that you did not make.

If you think that someone else might be using your UT EID, or that someone has discovered your password, you should IMMEDIATELY:

• Change your password using the Change UT EID Password self-service tool.
• Follow instructions from the university's Information Security Office (ISO) regarding Compromised Credentials.

For additional information, the university's Information Security Office provides the following resources:

• Compromised Credentials
• Passwords
• Security Awareness