How to access resource account in Outlook (Windows) with FullAccess permissions
You have been given FullAccess permissions to a resource account
Step 1. In Outlook, click 'File'
Step 2. Click the 'Account Settings' drop down, then select 'Account Settings'
Step 3. Select your Email Address and click 'Change...'
Step 4. Click 'More Settings...'
Step 5. Click the 'Advanced' tab
Step 6. Under Mailboxes click the 'Add...' button
Step 7. Type in firstname.lastname@example.org and click 'Ok'
Step 8. Click 'Apply' and then 'Ok' on the current window
Step 9. Click 'Next >' on the 'Change Account' window, then 'Finish'
Step 10. Click 'Close'
Step 11. Now in the Mail section of Outlook you will have multiple inboxes which will include your personal one but also the email@example.com inbox