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How to access resource account in Outlook (Windows) with FullAccess permissions

Number of views : 19
Article Number : KB0014480
Published on : 2022-01-03
Last modified : 2022-01-03 20:07:17
Knowledge Base : IT Public Self Help


You have been given FullAccess permissions to a resource account


Step 1. In Outlook, click 'File'

Step 2. Click the 'Account Settings' drop down, then select 'Account Settings'

Step 3. Select your Email Address and click 'Change...'

Step 4. Click 'More Settings...'

Step 5. Click the 'Advanced' tab

Step 6. Under Mailboxes click the 'Add...' button

Step 7. Type in and click 'Ok'

Step 8. Click 'Apply' and then 'Ok' on the current window

Step 9. Click 'Next >' on the 'Change Account' window, then 'Finish'

Step 10. Click 'Close'

Step 11. Now in the Mail section of Outlook you will have multiple inboxes which will include your personal one but also the inbox

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