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VoIP: Call Pick Up Group (CPU)

Number of views : 5
Article Number : KB0014336
Published on : 2019-01-22
Last modified : 2020-05-06 21:51:13
Knowledge Base : IT Public Self Help

CPU groups allow an end customer to answer a phone number programmed within the group without actually having that phone number on their set. The phone numbers within the group will not ring on the phone set, but if an end customer is a part of a CPU group and hears another member’s phone ringing from their office, they can answer that call by dialing 66+the three digit group number (provided by Assignment Office).

  • This is a Business Service feature.
  • If you are a Basic Service customer, you will need to submit a request to the ITS Business Office.




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