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FAQ: My headset volume is reset after each call. Is there a way to make the adjustment persist?

Number of views : 3
Article Number : KB0014296
Published on : 2016-12-13
Last modified : 2020-05-06 21:51:13
Knowledge Base : IT Public Self Help


Because using a telephone headset can be subject to strong personal preference and because Polycom encounters different regulations among the international markets in which the company does business, the phones’ default behavior is to reset headset volume to a fixed level after each call.

We have heard from some customers who adjust their headset volume during a call only to be frustrated when they must perform the process over again on the next call. If this scenario describes you, there is a configuration option to force headset volume to persist from call to call. Contact the ITS Switchroom by Creating a Ticket requesting enabling this option.






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