FAQ: Does ITS support headsets?
No, ITS does not support headsets. However, headsets can be used with telephone sets or via a USB port on the computer in conjunction with a soft phone application. Headsets are the responsibility of the unit using them. The unit is responsible for purchasing, installing and supporting any headsets used.
Search these sites based on the telephone brand name (ex: Polycom) on the front of the phone and the model (ex: IP321, IP335, IP550, IP670) on the back to determine which headsets are compatible with your phone instrument:
- Jabra: http://www.jabra.com/headsets-and-speakerphones/compatibilityguide
- Plantronics: http://www.plantronics.com/us/compatibility-guide/#/
Jabra and Plantronics equipment may be available on UT Market, cheaper than buying from another retailer: https://utdirect.utexas.edu/apps/frms/utmarket/ecommerce/