FAQ: Does ITS support headsets?
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7
Article Number :
KB0014295
Published on :
2024-04-12
Last modified :
2024-04-12 14:48:20
Knowledge Base :
IT Public Self Help
No, ITS does not support headsets. However, headsets can be used with telephone sets or via a USB port on the computer in conjunction with a soft phone application. Headsets are the responsibility of the unit using them. The unit is responsible for purchasing, installing and supporting any headsets used.
Useful links:
Search these sites based on the telephone brand name (ex: Polycom) on the front of the phone and the model (ex: IP321, IP335, IP550, IP670) on the back to determine which headsets are compatible with your phone instrument:
- Jabra: http://www.jabra.com/headsets-and-speakerphones/compatibilityguide
- Plantronics: http://www.plantronics.com/us/compatibility-guide/#/
Jabra and Plantronics equipment may be available on UT Market, cheaper than buying from another retailer: https://utdirect.utexas.edu/apps/frms/utmarket/ecommerce/
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