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FAQ: Does ITS support headsets?

Number of views : 1
Article Number : KB0014295
Published on : 2016-12-13
Last modified : 2020-05-06 21:51:10
Knowledge Base : IT Public Self Help


No, ITS does not support headsets. However, headsets can be used with telephone sets or via a USB port on the computer in conjunction with a soft phone application.  Headsets are the responsibility of the unit using them. The unit is responsible for purchasing, installing and supporting any headsets used.

Useful links:

Search these sites based on the telephone brand name (ex: Polycom) on the front of the phone and the model (ex: IP321, IP335, IP550, IP670) on the back to determine which headsets are compatible with your phone instrument:

Jabra and Plantronics equipment may be available on UT Market, cheaper than buying from another retailer:






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