FAQ: I Am Having Trouble With My Phone. Who Do I Contact For Support?
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11
Article Number :
KB0014288
Published on :
2024-04-10
Last modified :
2024-04-10 14:27:58
Knowledge Base :
IT Public Self Help
Look up your support contact here (requires EID login).
Basic service: Contact the person or group that provides support for your computer, or contact the Help Desk (at 512-475-9400 or Create a Ticket) for assistance identifying that person.
Business service (multiple lines or advanced features such as Uniform Call Distribution): Create a Ticket for the ITS Network Switchroom. Make sure you include the problem phone number, contact name and number, and a short description of the issue.
Analog service: Create a Ticket for the ITS Network Switchroom. Make sure you include the problem phone number, contact name and number, and a short description of the issue.
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