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Accessing the Self-Service Website (Service Portal)

Number of views : 8
Article Number : KB0014130
Published on : 2019-01-12
Last modified : 2020-05-06 21:51:28
Knowledge Base : ServiceNow - Public Self Help

Accessing the UT ServiceNow Self-Service Website (Service Portal)

Open a web browser and navigate to http://ut.service-now.com/sp.

 

Logging In

You can browse the self-service website without logging in; however login is required for the following: 

  • Submit tickets and requests
  • View permissioned knowledge articles
  • View ticket status

 

 To log in, select Login from top right corner and enter your EID credentials.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Video Tutorial

 

 

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