UDC Move Planning Framework
Number of views :
21
Article Number :
KB0013417
Published on :
2023-03-06
Last modified :
2023-03-06 17:33:18
Knowledge Base :
IT Public Self Help
Move Planning Framework
ITS University Data Centers uses a standard planning framework to accomplish each customer move. The framework ensures a consistent approach and professional execution for every move event.
Kickoff Meeting
- Meeting Date:
- Co-location Estimate:
- Moving company estimate, if needed
- Customer and ITS Signoff
- Set up collaboration site, documentation - UDC
Inventory and Validation
- Physical inspection of equipment and data collection - Facilities, UDC, Networking, Customer
- Review and validate spreadsheet - Customer
- Ensure inventory is properly inventory tagged and information is up-to-date - Customer
- Physically label all devices moving to UDC with move tags - Facilities
- Discuss future state/lifecycle - Customer
- Virtualization, use of central services, maintenance, lifecycle, adding devices
- Future growth in the data center
- Complete network spreadsheet (VLAN, ACLs, Network and Mgmt connections) - Customer
- Model equipment in the Data Center Infrastructure Management (DCIM)
- Review and validate rack elevations - Customer, Facilities, Networking
Pre-move Assessment
- Discuss readiness of equipment against UDC System Standards - Everybody
- Identify services running on devices, up- and downstream dependencies - Customer
- Identify differences in rails, power cord and cable lengths - Facilities
- Identify rear-mounted and reverse mounted items - Facilities
- Evaluate for airflow
- Evaluate for network cable routing
Move Preparation -- LOGISTICS
- Identify possible move windows - Customer
- Constraints (schedule, resources, technical limitations) - Customer, UDC
- Networking reserved maintenance windows
- Holidays
- Service availability requirements
- Etc.
- Select move date(s)/time(s) - Customer, UDC
- Schedule mover, if using 3rd party - UDC
- Define move success factors and move-day acceptance requirements - Customer
- Customer signoff
Move Preparation -- CONTINGENCY PLANNING
- Spares available
- Business continuity requirements
- Warranty status of all equipment
- Service availability requirements (SLA, maximum downtime)
- Data backups, last full restoration from backup
- Risk mitigation and backout plan
- Insurance requirements
Move Preparation -- PLAYBOOK
- Tabletop exercise: service and system shutdown and restoration - Customer, UDC, Networking
- Duration
- Activities and proper sequence
- Staffing requirements
- Customer impacts
- Upstream/downstream service impacts
- Validation and acceptance criteria
- Create playbook - UDC
- Validate playbook - All
- Provide staffing list, contact information - All
Move Preparation -- PHYSICAL
- Schedule pre-move HARDWARE activities - Customer
- Cycle power
- Shut down and bring up
- Adds/moves/changes (e.g., install power supplies, DRACs, etc.)
- Schedule pre-move CONFIGURATION activities - Customer, Networking
- Resolve VLAN conflicts
- Document as-is and to-be physical connections
- Document Zenoss monitoring
- Stage power cords - Facilities
- Validate rails - Facilities
- Configure network - Networking
- Test network ports - Networking
- Identify pre-energized ports and device power-up sequence - Customer
- Document special accessories (e.g., license dongles, adapters, interconnects) - UDC
Move Preparation -- STAFF
- Review schedule, communications and logistics - Customers + Move Team
- Meeting Date
- Time
- Location
- Signoff meeting - Customer Business Owners + All AVP staff
- Meeting Date
- Time
- Location
- Complete Move Documentation Checklist
- Schedule food, if necessary
- Schedule daily calls a week ahead of the move to deal with punchlist items
- System Administrators complete Access Request form ([https://www.utexas.edu/its/udc/access/])
Post Move
- Add customers to mailing lists
- Customer satisfaction survey
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