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UTmail Mobile Device and Client Configuration

Number of views : 8
Article Number : KB0012273
Published on : 2017-05-22
Last modified : 2017-05-22 12:08:20
Knowledge Base : IT Public Self Help

Tier I Resolvable: This task falls under the Tier I scope of support.

 

Step-by-step instructions for configuring your mobile device to access your UTmail account can be found at http://learn.googleapps.com/mobile-users-3.

While UTmail offers an easy-to-use web interface for email access, you can also access your UTmail mailbox with a third-party mail client. To configure a third-party email client, you must first enable IMAP within your UTmail account settings.

To enable IMAP in UTmail:

  1. Sign in to UTmail.
  2. Click the gear icon in the upper-right and select UTmail settings at the top of any UTmail page.
  3. Click Forwarding and POP/IMAP.
  4. Select Enable IMAP.
  5. Click Save Changes.

Configure Your Client:

Please use the settings below. These are the basic settings that have been known to work on other clients and devices:

Incoming Settings

  • Email address: email address
  • Username: email address Make sure you put in the entire email address with the @utexas.edu
  • Password: password
  • POP server: pop.gmail.com OR IMAP server: imap.gmail.com **You'll need to choose one or the other depending what protocol (POP or IMAP) you are using
  • Security Type: SSL
  • Server Port: 993 (IMAP) 995 (POP)

Outgoing Server

  • Check the box for "Login required"
  • Username: email address Make sure you put in the entire email address with the @utexas.edu
  • Password: password
  • SMTP Server: smtp.gmail.com
  • Security type: SSL
  • Server port: 465

Note: When entering your email address or username, always use your full @utexas.edu address.

 

Permalink: /utss/KAhome.do?number=KB0012273

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