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FAQ: My Phone Keeps Going To Sleep After a Period of No Use

Number of views : 2
Article Number : KB0012088
Published on : 2019-01-22
Last modified : 2020-05-06 21:51:11
Knowledge Base : IT Public Self Help

Contact your TSC or ITS-Networking to check your network port to see if it is configured behind a firewall. You will need to provide your phone number, the mac address and the wall outlet number that your phone is plugged in to.

 

 

 

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