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FAQ: I moved my phone to a different outlet and now my phone does not work. What do I do?

Number of views : 0
Article Number : KB0012084
Published on : 2017-10-25
Last modified : 2020-05-06 21:51:20
Knowledge Base : IT Public Self Help

The outlet that you connect to your phone must be patched to a network switch that is provisioned for VoIP.  Additionally, the network switch may not provide power requiring a power supply. Make sure you have plugged in the power.

Contact your desktop support for assistance.  If you do not know your desktop support, go to Service Lookup Tool (requires EID login) or contact the ITS Help Desk at (512) 475-9400.





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