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FAQ: A message on the screen says 'Network is Down'. What do I do?

Number of views : 0
Article Number : KB0012083
Published on : 2019-01-22
Last modified : 2020-05-06 21:51:13
Knowledge Base : IT Public Self Help

Check the network cable to see if it is properly connected from the network port on your phone (not the computer port) to the outlet in the wall. If this is not the problem, contact your desktop support team to check if the outlet is still connected to the network switch in the network closet.

 

 

 

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