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Office 365: Removing an ActiveSync Connection from Windows Phone or Windows Mobile Devices

Number of views : 1
Article Number : KB0012000
Published on : 2017-12-14
Last modified : 2020-05-06 21:51:12
Knowledge Base : IT Public Self Help

These instructions are for removing from a Windows mobile device an ActiveSync connection to the Office 365 Service. Please note that this will delete your Office 365 email and calendar items from your device. These instructions are specifically for Windows Mobile 6. Details may vary by version.

  1. Tap the Start menu.
  2. Select and open ActiveSync.
  3. Press the "Menu" softkey found in the lower-right corner of the screen.
  4. Select "Options".
  5. Press the "Menu" softkey again.
  6. Select "Delete".




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