The university has a complex system to defend against spam and phishing attacks. However, unwanted emails occasionally do get through. If you are the victim of a spam or phishing attack, ITS recommends reporting the attack using one of the following options:

• If you believe that your personal safety is threatened, call the UT Police Department at (512) 471-4441.

• If you can identify the sender's Internet Service Provider (ISP), report violations to the ISP. Be sure to include complete headers of the message in question.

• If the message violates the university's Acceptable Use Policy (AUP), contact the Information Security Office (ISO) at abuse@utexas.edu. Be sure to include complete headers of the message in question.

• If you need assistance with this process, you can contact the UT Service Desk.

For more information on spam and phishing, refer to the following information:

• Managing Unwanted Email - What we do to prevent spam, what you can do to protect yourself, and best practices.

• Don't Get Hooked - Protect yourself against phishing scams.

• Reporting a Violation of the Acceptable Use Policy (AUP)