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Reporting Spam or Phishing Attempts

Number of views : 3
Article Number : KB0011973
Published on : 2019-01-23
Last modified : 2019-01-26 00:56:09
Knowledge Base : IT Public Self Help

The university has a complex system to defend against spam and phishing attacks. However, unwanted emails occasionally do get through. If you are the victim of a spam or phishing attack, ITS recommends reporting the attack using one of the following options:

  • If you believe that your personal safety is threatened, call the UT Police Department at (512) 471-4441.

  • If you can identify the sender's Internet Service Provider (ISP), report violations to the ISP. Be sure to include complete headers of the message in question.

  • If the message violates the university's Acceptable Use Policy (AUP), contact the Information Security Office (ISO) at abuse@utexas.edu. Be sure to include complete headers of the message in question.

  • If you need assistance with this process, you can contact the UT Service Desk.

For more information on spam and phishing, refer to the following information:

 

 

 

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