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What if I get a new device?

Number of views : 1
Article Number : KB0011875
Published on : 2018-01-03
Last modified : 2018-01-03 14:21:17
Knowledge Base : IT Public Self Help

If you get a new device to be used for authentication, you can add the device using the self-registration portal. (You will need to have a registered device handy to complete this process.)

If you are prompted to log in, do not log in. Instead, click on the Cancel button in the blue banner.

Then, you may click on the Add a new device link to add your new device.

The university strongly recommends that you enroll more than one device in this service. This way, if your device becomes lost, stolen, or reset to factory conditions you will be able to use a backup device to re-enroll the affected device.


If you are no longer using your old device, please be sure to remove it after you've added the new device.




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